Portfolio

We work with the finest luxury properties in the world – from city, boutique and country house hotels to island and ski resorts.

In their professional capacity of worldwide quality inspectors, the Luxury Hotel Experts have stayed in some of the world’s finest luxury hotels and resorts. Every special moment of each of those journeys has been carefully documented and analysed to see how they can be incorporated in even more spectacular way in other properties around the world.

When guests experience a higher level of excellence their expectations adjust accordingly and the unexpected becomes the norm. Luxury Hotel Experts will guide you through all those special opportunities to surprise and delight guests so you can welcome them back time and time again.

In their professional past of worldwide quality inspectors, the LHE team experts have stayed in some of the world’s finest hotels and resorts. Every special moment of each of those journeys has been carefully documented and analysed to see how they can be incorporated in even more spectacular way in other properties around the world.

Most hotels nowadays host inspectors or executive team members for an overnight stay, who diligently fill in a timeworn standards-checking scorecard created decades ago.

The Luxury Hotel Expert method involves a stay of up to seven nights, which provides the opportunity to observe the behaviour of all hotel team members rather than just a few, thus getting the most realistic canvass of an actual guest experience.

See a small selection of where we have stayed and bring their finest qualities to you

In their professional capacity of worldwide quality inspectors, CJ and Lolly have stayed in some of the world’s finest luxury hotel chains including One & Only, Shangri-La, Four Seasons, Ritz-Carlton, Jumeirah, St Regis, Belmond, Sandy Lane, Lux and Paradores. Every special moment of each of those journeys has been carefully documented and analyzed to see how they can be incorporated in even more spectacular way in other properties around the world.  CJ and Lolly have strong analytical and observational qualities but it is passion that runs through everything they do.

  • Passion for detail and absolute excellence;
  • Passion to help businesses thrive to their full potential;
  • Passion to build leaders who inspire and motivate;
  • Passion for exceeding expectations and delighting guests.
The Lux , Belle Mare, Mauritius, Africa
Le Touessrok , Trou d Eau Douce, Mauritius, Africa
One & Only Le Saint Géran, Poste de Flacq, Mauritius
SLS Hotel, Beverly Hills, Los Angeles, USA
The Ritz-Carlton, Naples, United States
Raffles Hotel Le Royal, Phnom Phen City, Cambodia
Westin Bund Center, Shanghai China
Four Seasons Hotel, Hong Kong
Shangri-La Hotel, Bangkok, Thailand
Sandy Lane, Barbados, Caribbean
Hotel Weisses Rössl Kitzbühel, Austria
Palais Hansen Kempinski Vienna , Schottenring 24, 1010 Wien, Austria
Buddha Bar Hotel , Paris , France
The Gritti Palace, a Luxury Collection Hotel, Venice, Italy
Marbella Club, Málaga, Spain’
Belmond La Residencia, Son Canals, s/n, 07179 Deià, Illes Balears, Spain
The St. Regis Mardavall Mallorca Resort , Illes Balears, Spain
Hotel Mirador de Dalt Vila, Plaça d Espanya, 4, 07800 Eivissa, Illes Balears, Spain
Formentor, a Royal Hideaway Hotel,, Illes Balears, Spain
Jumeirah Carlton Tower, 1 Cadogan Place, London SW1X 9PY, United Kingdom
Shard Shangri-La Hotel, London, 31 Saint Thomas Street, London SE1 9QU, United Kingdom
The Ritz London, 150 Piccadilly, London W1J 9BR, United Kingdom
The May Fair, Stratton Street, London W1J 8LT, United Kingdom
Le Méridien Piccadilly, 21 Piccadilly, London W1J 0BH, United Kingdom
Royal Cres, Bath BA1 2LR, UK
Padstow Townhouse, 16-18 High Street, Padstow PL28 8BB, United Kingdom
One&Only Royal Mirage – Dubai – United Arab Emirates
Burj Al Arab Jumeirah – 3 شارع جميرة – Dubai
Armani Hotel Dubai – Downtown Dubai – Dubai
Atlantis, The Palm – Crescent Road – Dubai
The Oberoi, Turtle Bay, Pointe aux Biches 111CU001, Mauritius
Las Brisas Acapulco, Escénica 5255, Gro, Mexico
Carillon Miami Beach, 6801 Collins Avenue, Miami Beach, FL 33141, United States
Boca Raton Resort & Club, 501 East Camino Real, Boca Raton, FL 33432, United States
Marco Island Marriott Beach Resort, Marco Island, FL 34145, United States
Lotte New York Palace, 455 Madison Avenue, New York, NY 10022, United States
Lebua, Bangkok, Thailand
St. Jamess Club & Villas, Mamora Bay, St. Paul s, Antigua & Barbuda
Elounda Beach Hotel & Villas, Elounda Crete 720 53
Buddha-Bar Hotel Paris, 4 Rue d Anjou, 75008 Paris, France
Hôtel Costes, 239-241 Rue Saint Honoré, 75001 Paris, France
George Cinq, Paris, 31 Avenue George V, 75008 Paris, France