The only company experienced enough to create the
WOW FACTOR in Luxury Boutique Hotels

The only company experienced enough to create
the WOW FACTOR in Rural Retreats

The only company experienced enough to create
the WOW FACTOR in Country House Hotels

The only company experienced enough to create
the WOW FACTOR in Secluded Island Resorts

The only company experienced enough to create
the WOW FACTOR in Ski and Mountain Hotels

The only company experienced enough to create
the WOW FACTOR in Beach Resorts

The only company experienced enough to create
the WOW FACTOR in City Hotels

Who Are We

Top echelon luxury hotel connoisseurs with a passion for hospitality, worldwide professional experience and a wealth of knowledge willing to guide deluxe hoteliers on how to create the WOW moments leading to the highest possible guest rating, loyalty and profitability.

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What We Do

Once guests experience higher level of excellence their expectations adjust accordingly and the unexpected becomes the norm. We offer an exclusive assessment platform that discovers those missed opportunities and provides solutions based on years of research with the world’s best.

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Why Us

In our professional past of quality inspectors, we have reviewed some of the world’s finest hotels and resorts. Every special moment of each of those journeys can now be implemented with even more spectacular effect in your property

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Just For You

We only work with one carefully selected exclusive partner per destination, whose brand philosophy and strategy are conducive to delivering the ultimate WOW moments with the intention of securing and maintaining the leadership positioning on the local premium luxury market.

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FIRST IMPRESSIONS

You only have one chance to make a great first impression and we will help you make it an exceptionally positive one.

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IN PURSUIT OF PERFECTION

In our passionate strive to achieve excellence we refuse to accept any performance standard short of perfection.

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CREATING THE WOW FACTOR

Once experienced, the WOW moment becomes the norm. We offer years of best-in-class research to help you exceed those ever-evolving expectations.

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ABOUT US

We are affectionately known as CJ and Lolly, lifetime industry veterans with endless enthusiasm for high-end luxury hospitality and its delivery.

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WORLD IN YOUR HANDS

The top USP of the world’s best hotels placed into your hands. We introduce into your hotels making them the very best on offer in the world

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PORTFOLIO

We work with the finest luxury properties in the world – from city, boutique and country house hotels to island and ski resorts.

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